Warranty Claims

Navigating mechanical failures and insurance policies can be stressful. We make the process as seamless as possible by handling your claim from initial diagnosis through to final repair.

As an RMI approved workshop, our facility and technical standards meet the strict criteria required by major motor warranty and insurance providers across South Africa.

How We Assist You with Warranty Claims

If your vehicle suffers a mechanical or electronic failure covered by an extended warranty or aftermarket service policy, our team is equipped to manage the claims process on your behalf.

• Dealer-Level Diagnostics: We perform comprehensive fault-finding and live diagnostic logging to produce detailed technical failure reports required by insurance assessors.
• Direct Claim Logging: We log the claim directly with your warranty provider, submitting all required technical documentation, diagnostic logs, and itemized repair estimates.
• Assessor Inspections: We host insurance assessors at our workshop, presenting the stripped components or diagnostic findings to justify the repair.
• Quality Workmanship: Once your claim is approved, our specialist technicians execute all repairs using approved parts strictly according to factory specifications.

Approved Providers We Work With

Because we are RMI approved, we work alongside most major mechanical warranty and extended policy providers, including:

• Innovation Group
• King Price
• MotorVAPS
• Motorite
• General Risk
• Bidvest Insurance
• M-Sure
• And many other major warranty administrators.